Add an Itron Mobile Device & User to FCS
The steps below will go over how to add an Itron Mobile device to FCS. Prerequisites: If FCS isn't yet configured to work with Itron…
Read more →Configure FCS to work with Itron Mobile
Once a customer has signed up for Itron Mobile and Itron has completed the configuration of the customer's Itron Mobile instance, it is necessary to…
Read more →Transferring a route from FCS to Itron Mobile
In order to read a route it must be transferred from FCS to the Itron Mobile device. This article assumes the route data has been…
Read more →Import route into FCS
Importing a route into FCS is the first step taken after billing data has been exported from the CIS system. After the billing data export…
Read more →FCS upgrade failure - unable to install previous version
An issue has crept up with some customers that has prevented attempts to upgrade FCS to a newer version. Unfortunately, the error message is misleading,…
Read more →Fixing display issues with PC-Pro+
Some customers have reported issues with PC-Pro+ not displaying correctly. Here is an example of some items under Display Configuration in the program editor that…
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